Privacy Policy

Introduction

By using the tiptap.dev website and making use of a Tiptap Account (the “Account”) and all its related features, you understand that your data in relation with your use of our Services is processed according to the following privacy policy. This policy states what data we collect through your access and use of our Services, and the use we make of such data. This privacy policy is to be read and understood as being a complement to our terms of service.

The Services are operated by Tiptap GmbH (“We”), located at Kurfürstenstraße 56, 10785 Berlin, Germany and is therefore governed by the laws and regulations of Germany.

We value your privacy and question everything that stores or processes your personal information. With that in mind, we still need a few external services to publish Tiptap.

Legal framework

We process personal data on the following legal bases of the GDPR:

Data collection and usage

Types of data processed

Categories of data subjects

Processing purposes

Cookie declaration

Delete your account

If you signed up and want to delete your account, you can do that on your profile page. Just scroll down to the bottom, click “delete account” and follow the instructions.

For security reasons we can’t delete your account manually. You wouldn’t want us to delete your account when someone asks to do so, right? Unfortunately it’s not easy to make 100 % sure who sent an email, so we can’t trust email inquiries to delete accounts.

Your data will be completely deleted from our database. If you created a subscription with our payment provider Paddle, they’ll need to keep your information for legal reasons though.

List of external services (data subprocessors)

Sponsorship (GitHub)

If you're a Tiptap sponsor on GitHub, we connect your GitHub account with your Tiptap Pro account. GitHub provides us your email address and profile information. Check their privacy statement to learn more about what data they process.

Community (Discord)

If you're a Tiptap Pro subscriber, you can access an insider channel on our Discord server. We connect your Discord account with your Tiptap Pro account. Discord provides us your profile information. Check their privacy statement to learn more about what data they process.

Node.js Registry (DigitalOcean)

We use DigitalOcean to host our private Node.js registry for Tiptap Pro extensions in their data center in Frankfurt (Germany, EU). If you want to know more, read DigitalOcean’s privacy policy.

Hosting (Hetzner)

We use Hetzner to host our Tiptap cloud. We’re using their data center in Nuremberg (Germany, EU). If you want to know more, read Hetzner’s privacy policy.

DNS and Emails (Servivum)

We use Servivum to host our website, our domains and email accounts. If you want to know more, read Servivums’s privacy policy.

Tracking (Plausible)

We use Plausible to gain insight about our visitors in general. It doesn’t track individual users per se and does not store any personal identifiable information. Go to their documentation to find out what Plausible collects.

Subscriptions (Paddle)

We use Paddle to sell subscriptions. They are the merchant of record, so it’s them who you officially buy from. They provide us with an API to handle your subscription. Also, they store your personal and payment data to process the subscription payment. If you want to know more, read Paddle’s privacy policy.

Contact and helpdesk (Front)

We use Front as a helpdesk and ticketing system to handle all the e-mail requests to humans@tiptap.dev. Find Front’s Legal Information here.

Suggesting alternatives

If you know a good self-hosted version of any of the mentioned services, send us an email to humans@tiptap.dev.

Security measurements

We take appropriate technical and organizational measures, taking into account legal requirements, the state of technology, and the purposes of the processing, to ensure a level of protection appropriate to the risk. Measures include, among others, controlling access to data and procedures for exercising your rights, deleting data, and responding to data threats. We take data protection into account as early as the development and selection of hardware, software, and processes.

Your Rights

You can request information about your stored data. If you have provided personal data on the basis of a contract or consent, you have the right to receive this data in a standard and machine-readable format.

To the extent allowed under GDPR, you can also request the deletion, correction or restriction of the processing of your data.

You can revoke your consent at any time without affecting the lawfulness of processing based on your consent before its withdrawal.

You can object to the processing of data processed on the basis of our legitimate interests at any time under the conditions of the GDPR.

Contact; complaint to supervisory authority

Please address your questions or concerns regarding the processing of your personal data to:

Tiptap GmbH
Kurfürstenstraße 56
10785 Berlin

humans@tiptap.dev

In case of questions and in case of possible concerns about the data processing, you can also contact a supervisory authority. The responsible supervisory authority for Tiptap is:

Berliner Beauftragte für Datenschutz und Informationsfreiheit
Alt-Moabit 59-61
10555 Berlin

mailbox@datenschutz-berlin.de